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About Sona
Sona is a 24/7 AI voice agent designed to ensure businesses never miss a customer. It efficiently handles calls, captures leads, and provides answers to frequently asked questions, thereby preventing missed opportunities. This AI solution allows for seamless customer interaction, making it an essential tool for modern business communication.
Categories
Pros & Cons
Pros
- 24/7 availability
- AI-powered responses
- Lead capture automation
- Integration capabilities
- Reduced missed calls
- Natural voice quality
Cons
- Limited personalization
- May miss complex queries
- Setup complexity
- Potential customer frustration with AI
- Subscription costs
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