About GoTo Connect
GoTo Connect is the market-leading cloud phone system and customer engagement software that modernizes and centralizes conversations for businesses. This all-in-one communication platform integrates voice, video, messaging, and collaboration tools into a single solution. Users can streamline their communication processes, enhancing productivity and engagement.
Categories
Pros & Cons
Pros
- Good customer service from specific reps
- Helpful for transitions from other systems
Cons
- Difficult subscription cancellation
- Automatic renewal issues
- Poor overall customer service
- Technical issues
- Higher cost than alternatives
- Inflexible contract enforcement
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