About Nextiva
Nextiva is a unified business communication platform that connects all aspects of customer interactions throughout their journey. It encompasses voice and video communications, chat, social media, and email, providing a holistic approach to customer experience management. This platform is designed to streamline communication and improve overall engagement for businesses.
Categories
Pros & Cons
Pros
- Comprehensive business solution
- Good call quality
- Advanced analytics
- Multi-channel communications
- Reliable uptime
- Mobile apps
Cons
- Higher price point
- Long-term contracts
- Setup complexity
- Customer service response times
- Learning curve
Similar Tools
Thirdlane Connect
Thirdlane Connect is an all-in-one communication and collaboration application that integrates voice, video, and messaging to enhance team efficiency.
OpenPhone
OpenPhone is a collaborative business phone system that merges calls, texts, and contacts into one platform, designed to enhance communication for teams.
GoTo Connect
GoTo Connect is a market-leading cloud phone system and customer engagement software designed to modernize and centralize business communications.
FreJun
FreJun automates calling, logging business calls and insights seamlessly with preferred workflow tools.