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    8x8

    3.3(20 reviews)
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    About 8x8

    The platform known as 8x8 combines contact center services, global telecommunications, video messaging, and low-code APIs into a single AI-powered ecosystem. This integration is designed to improve customer experiences and increase operational efficiency for businesses. It eliminates siloed operations, allowing for a seamless flow of communication and data.

    Categories

    Business Phone Systems

    Pros & Cons

    Pros

    • Reliable for some users
    • Helpful account managers
    • Good for medium businesses

    Cons

    • Poor customer support
    • Persistent bugs and feature gaps
    • Contract issues
    • Call quality problems
    • UI/UX complaints
    • Technical difficulties
    • SMS service problems
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    User Reviews